FAQ + Contact

Contact Us

Need to get in touch with us? Drop us an email at tatedesignconc@gmail.com.

General
 
How long will my order take to process?
    Typically, orders are processed within 4-5 business days. Once shipped, orders usually take 2-4 days to arrive. Please note this is an average turnaround time, as unexpected delays may occur. If you need your order expedited, please email us at tatedesignconc@gmail.com. Additional fees may apply if we are able to accommodate your request. 
       
      Shipping & Returns
       
      How much is shipping?
        Shipping costs vary depending on the order total. Shipping costs are calculated at checkout. 

          Do you accept returns & exchanges?

            Given that our items are customized, we do not accept returns and or exchanges. However, we do understand that things happen and want to ensure our customers are completely satisfied with our products.  Please reach out to us directly at tatedesignconc@gmail.com if you have any issues or concerns.